Unfortunately, not everybody uses FullHD or 4K monitors to manage their sites. Only half of screen left on 14-15", and, sometimes, the you can see/manage the data (see Product/Options) screenshot.
How many time you could not recognize the name and the problem, but you have had a phone number? In OpenCart, there is no way to find the order by phone number. I had this hard coded, but now it's available as a mod. You will be search the order by name, phone number (only digits) or email [...]
Unfortunately, being logged-in as Administrator you can forget, that Maintenance Mode is ON and the website is not accessible for the users until your decided to check it from another computer or device and figured out that you had a problem… for a long time. [...]